Delete your account

Delete your account

You can request deletion in a web browser. You do not need the iOS or Android app installed. The address for that request is https://captronsnavigation.com/account/delete. The website and the app use the same delete action.

If you can sign in

1. Open You and choose Delete account.
2. Type the account email on the confirmation screen.

That button removes the sign-in and the data tied to that account:

• The Supabase Auth user (email and password hash). You cannot sign in with that account afterward.
• The profile row (nickname, home port, ride limits, notification choices, and the email stored there).
• Custom map pins, including a public pin and the email stored on it.
• Saved-report bookmarks. The account id and email are removed. Zone, verdict, and weather numbers can remain only when the bookmark can be stored without an account id. If it cannot, the bookmark is deleted.
• Ask Capt. Ron chats, recorded rides (the track points and the Buddy Watch share), and phone-alert subscriptions (the browser endpoint or app push token, keys, and any last stored position) when those rows were saved while you were signed in.
• Tour requests that used the account email (name, phone, and message go with the row).
• Feedback email linkage. A star rating, category, and comment can remain with the account id and email cleared. After-ride and radar-direction notes stored with the account lose that id. The grade can remain for the accuracy log.

WXRR reports generated while you were signed in stay in the archive without your account id, email, phone, ZIP, typed description, or custom-pin name. The zone, verdict, and weather numbers remain.

A chat, ride, or browser alert created while signed out is not stored with an account id, so this button cannot find it. Email us and name the ride code or the address you used if you want those removed too.

If you cannot sign in

Email feedback@captronsnavigation.com with the subject Delete my account. Send it from the address on the account, or name that address. We will delete the sign-in and the associated data listed above that we can match to that email, within 30 days.

Sign-out and account deletion remove the account-scoped copies on this device (ride limits, chat secret, ride codes, and the other keys named under Cookies and on-device storage). Sun mode, the last launch, and the push cookie stay until you clear site data, the cookie expires, or you uninstall the app. Rate-limit rows are a hash of a network address, not an account. A daily job deletes those hashes once they are older than 48 hours.